Terms of Service - Brand Brain

1. Acceptance of Terms

By accessing and using Brand Brain ("Service"), operated by Lambda Labs Ltd, a company registered in England & Wales (company number 08237675), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Brand Brain is an AI-powered content marketing platform that helps users create, schedule, and manage content across various social media platforms. The service includes AI agents, content generation, scheduling tools, and analytics features.

3. User Responsibilities

Users are responsible for:

Providing accurate account information
Maintaining the security of their account credentials
Ensuring content complies with platform guidelines and applicable laws
Respecting intellectual property rights
Using the service in accordance with these terms

4. Content and Intellectual Property

Users retain ownership of their content. By using our service, you grant Brand Brain a license to process, store, and transmit your content as necessary to provide the service. AI-generated content suggestions are provided as-is, and users are responsible for reviewing and approving all content before publication.

5. Service Availability

We strive to provide reliable service but cannot guarantee 100% uptime. The service may be temporarily unavailable due to maintenance, updates, or technical issues. We reserve the right to modify or discontinue features with reasonable notice.

6. Payment and Billing

Subscription fees are billed according to your chosen plan. Payments are processed securely through our payment providers. Refunds are handled on a case-by-case basis. You may cancel your subscription at any time, with access continuing until the end of your current billing period.

7. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data. We implement industry-standard security measures to protect your information.

8. Prohibited Uses

You may not use the service to:

Violate any laws or regulations
Infringe on intellectual property rights
Distribute harmful, offensive, or inappropriate content
Attempt to gain unauthorized access to our systems
Interfere with the service’s operation

9. Limitation of Liability

Brand Brain shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the service. Our total liability shall not exceed the amount paid for the service in the preceding 12 months.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the service. Continued use of the service after changes constitutes acceptance of the new terms.

11. Contact Information

If you have questions about these Terms of Service, please contact Lambda Labs Ltd at [email protected].